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Mariely

Customer Service Professional with diverse communication and problem-solving skills

Contact

San Pedro Sula, Cortés Department, Honduras
Open to remote
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Competencies

Customer ServiceAdvanced

Provided support and information to customers, ensuring satisfaction and effective issue resolution.

Communication SkillsAdvanced

Engaged in regular interactions, demonstrating clear verbal and written communication.

Time ManagementIntermediate

Managed tasks efficiently to meet deadlines in fast-paced environments.

Teamwork & CollaborationIntermediate

Worked effectively both independently and as part of team to achieve objectives.

AdaptabilityIntermediate

Quickly learned new concepts and adjusted to different shift schedules and environments.

Education

Bachelor's Degree
UNAH - San Pedro Sula, Honduras
2018-11

Summary

Dedicated professional with experience across multiple customer-focused roles, demonstrating strong communication, adaptability, and teamwork skills.

Key Achievements

  • Developed strong verbal and written communication skills through customer interactions.
  • Adapted effectively to fast-paced work environments across multiple roles.
  • Demonstrated flexibility by working various shifts including nights, weekends, and holidays.

Experience

Customer Service

Ttec
2024-08 - 2025-06

Demonstrated respect, friendliness and willingness to help wherever needed., Strengthened communication skills through regular interactions with others., Paid attention to detail while completing assignments., Adaptable and proficient in learning new concepts quickly and efficiently.

Customer Driver Systems

Alorica
2024-01 - 2024-08

Passionate about learning and committed to continual improvement., Managed time efficiently in order to complete all tasks within deadlines., Assisted with day-to-day operations, working efficiently and productively with all team members., Worked effectively in fast-paced environments.

Customer Service

Allied Global
2021-04 - 2023-07

Self-motivated, with a strong sense of personal responsibility., Excellent communication skills, both verbal and written., Proven ability to learn quickly and adapt to new situations., Skilled at working independently and collaboratively in a team environment., Worked well in a team setting,...

Skills

Customer ServiceCommunication SkillsTime ManagementTeamwork & CollaborationAdaptability
Published on CazVid - Jul 2, 2025
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