Mariangel - Customer Service & Administrative Support with professional training experience

Alajuelita, San José, Costa Ricaen

Participated in initial training sessions on insurance products and coverage options.

Prepared proposals using Microsoft Word and developed presentations with PowerPoint.

Publicado en CazVid

Resumen

Entry-level professional experienced in customer support, documentation, and office software. Eager to apply skills in a dynamic team, with a foundation in insurance product knowledge and administrative tasks.

Logros Clave

Managed client information and contacts utilizing CRM systems, enhancing data organization.

Habilidades

Customer ServiceIntermediate

Provided assistance to clients both face-to-face and via phone, ensuring clear communication and satisfaction.

Microsoft Office SuiteIntermediate

Created documents, proposals, and presentations using Word and PowerPoint, supporting daily operational needs.

Data ManagementIntermediate

Handled data entry and basic database management in Excel and CRM systems to maintain organized client records.

Organizational SkillsIntermediate

Coordinated multiple tasks including documentation, client communication, and scheduling efficiently.

Idiomas

Español

Experiencia

Práctica Profesional

Instituto Nacional de Seguros

Oct - Nov, 2025

Participación en capacitaciones iniciales sobre productos y coberturas de seguros., Elaboración de ofertas en Microsoft Word., Creaciones de presentaciones en PowerPoint., Manejo básico de hojas de cálculo y bases de datos en Excel., Uso de sistemas CRM para la gestión de información de clientes.,...