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Marian

Customer Service Specialist with Negotiation Skills in Financial Sector

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Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
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Competencies

Customer ServiceExpert

Utilized negotiation skills, assertive communication, and advising clients on products and services to enhance customer satisfaction and support organizational goals.

NegotiationAdvanced

Engaged in negotiations as part of sales and advisory roles to facilitate favorable outcomes and client engagement.

Interpersonal SkillsExpert

Demonstrated excellent interpersonal skills in customer interactions, fostering positive relationships and effective communication.

CommunicationAdvanced

Maintained assertive and clear communication with clients and colleagues to ensure effective information exchange.

Education

High School
Colegio Ateneo Juan Eudes

Languages

EnglishB2+

Summary

Experienced in client interactions, negotiations, and providing comprehensive product and service advice within the financial and legal sectors.

Key Achievements

  • Handled negotiations as Sales Advisor at Córdoba Legal Group.
  • Provided customer advice on products and services at Scotiabank GBS.
  • Supported clients as a virtual administrative assistant at COLDETECC.

Experience

Administratie virtual assistant

COLDETECC
January 2024 - May 2025

Sales Assistant- Commerciam Advisor

Córdoba Legal Group
June 2025 - June 2025

Negotiations agent.

Customer Care Advisor

Scotiabank GBS
September 2025 - Currently

Skills

Customer ServiceNegotiationInterpersonal SkillsCommunication
Published on CazVid - May 17, 2026
Contact Marian