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Agente de atención al cliente
Contact
Competencies
Led project planning, execution, and completion for various construction projects.
Managed project budgets, monitored expenses, and optimized resource utilization.
Supervised and coordinated teams of engineers, contractors, and vendors.
Negotiated contracts with clients, suppliers, and subcontractors ensuring project compliance.
Identified potential project risks and developed mitigation strategies.
Education
Summary
Experienced construction project manager with over a decade of experience leading large-scale projects, managing multidisciplinary teams, and implementing effective project strategies.
Key Achievements
- Progressed from Junior Engineer to Project Manager over a decade, leading multiple large-scale projects.
- Managed multidisciplinary teams ensuring on-time and within-budget project delivery.
- Developed and implemented project schedules, budgets, and risk management strategies.
Experience
Agente de atención al cliente
Manejo de más de 40 llamadas al día, brindando un soporte personalizado y amable para resolver los problemas e inquietudes de los clientes relacionados con sus necesidades financieras., Memorizar los productos y servicios del banco, para poder responder a las preguntas de los clientes de forma consistente y de esta manera resolver sus problemas eficientemente.