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Maria
Call Center Agent with customer service and sales expertise
Video resume
Call Center Agent
Giving sales presentations to a range of prospective clients. Obtaining deposits and balance of payment from clients. Present , promote and sell services using solid arguments. Achieve agreed upon sales targets and outcomes within schedule. Responded to customer questions and rang up sales. Dealing with customer queries and complaints. Flexible approach to working in a dynamic and often hectic environment. Excellent communication skills. n
Contact
Barranquilla, Atlántico, Colombia
Available on CazVid
Competencies
Sales PresentationsIntermediate
Delivered sales presentations to prospective clients to promote services and secure deals.
Customer ServiceAdvanced
Responded to customer questions and complaints, ensuring positive interactions.
Communication SkillsAdvanced
Utilized effective communication techniques to convey service benefits and resolve issues.
Payment ProcessingIntermediate
Obtained deposits and balances from clients, managing transaction completion efficiently.
Summary
Experienced call center agent proficient in sales presentations, customer engagement, and payment processing, with a proven ability to meet targets in fast-paced environments.
Key Achievements
- Consistently achieved sales targets within scheduled timeframes.
- Handled customer queries and complaints effectively, maintaining satisfaction.
- Demonstrated flexibility working in a dynamic, fast-paced environment.
Skills
Sales PresentationsCustomer ServiceCommunication SkillsPayment Processing
Published on CazVid - Jul 3, 2025