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María

Interpreter at Globo with 3 years in Translation and Interpretation

Video resume

Interpreter at Globo with 3 years in Translation and Interpretation
What experience do you have with dispatch software or similar tools? How have you used them to improve communication or efficiency?

Contact

Quito,Pichincha,Ecuador
Open to remote
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Competencies

InterpretationAdvanced

Proficient in providing interpretation services in medical and customer service contexts.

TranslationAdvanced

Expertise in translating educational documents between English and Spanish with cultural sensitivity.

TeachingAdvanced

Skilled in managing classrooms and delivering engaging lessons in English and Language and Literature.

ResearchIntermediate

Experience in conducting educational research and academic writing for national assessments.

Customer ServiceExpert

Extensive background in customer service roles, ensuring high levels of satisfaction and support.

Education

Bachelor degree
Universidad Técnica Particular de Loja
Master degree
Pontificia Universidad Católica del Ecuador

Languages

SpanishNative
EnglishFluent

Summary

Skilled interpreter and educator with a strong background in translation, customer service, and educational research. Proficient in facilitating communication across languages.

Key Achievements

  • Delivered over-the-phone and video interpretation services for diverse medical and customer service needs.
  • Successfully facilitated simultaneous interpretations for medical appointments, enhancing patient-doctor communication.
  • Translated educational assessment documents, ensuring accuracy and cultural relevance for Spanish-speaking audiences.
  • Managed classroom environments effectively while teaching English and Language and Literature, improving student engagement.
  • Conducted educational research, contributing to academic writing and project management within a national evaluation institute.

Experience

Interpreter – Spanish, English

Globo
2025 - Present

Over the phone and video interpreter (customer service and medical)

Interpreter – Spanish, English

Interpretia
2024 - 2025

Interpreter – Spanish, English

LLS Outsourcing

Over the phone interpreter (customer service)

Interpreter – Spanish, English

Language Today
2024 - 2024

Simultaneous interpretation for medical appointments between one or several doctors and the patient.. Simultaneous interpretation in South Beach Addiction Treatment Center for Spanish speaking patients.

Interpreter – Spanish, English

Nuance
2024 - 2024

Simultaneous interpretation for medical appointments between one or several doctors and the patient.

Translator – Spanish, English

Instituto Nacional de Evaluación Educativa
2013 - 2020

Translation from English to Spanish of educational assessment items, manuals, standards, and related documents.

Teacher

Amazon English Academy
2022 - 2023

English teacher, class preparation, group management, educational assessment.

Language and Literature Teacher

Unidad Educativa Particular Marista Quito
2021 - 2022

Language and Literature teacher, Investigation teacher, class preparation, group management, educational assessment.

Researcher

Instituto Nacional de Evaluación Educativa
2013 - 2020

Educational research, academic writing, proofreading, project management, group management, staff recruiting.

Customer Service

Procelec Cía. Ltda.
2008 - 2013

Customer service, salesperson, accountability assistant.

Customer Service

Roteninig S.A.
2006 - 2008

Customer service, toll station supervisor, cash flow settlement.

Customer Service

Domino’s Pizza
2006 - 2006

Customer service, cashier.

Skills

InterpretationTranslationTeachingResearchCustomer Service
Published on CazVid - May 20, 2026
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