Maria

Call Centre Agent with 10+ years of customer service experience

Video resume

OSR

I have working experience as a call centre agent for over 10 years,l worked at US airways and at FedEx.

San Salvador, San Salvador, El Salvador

Open to remote

Available on CazVid

Customer ServiceExpert

Provided comprehensive support, resolving customer issues efficiently in call centre environments.

Communication SkillsAdvanced

Effectively communicated with clients via phone and TTY, ensuring clarity and satisfaction.

Travel and Logistics SupportIntermediate

Assisted customers with travel arrangements and logistics, leveraging experience at US Airways.

MultitaskingIntermediate

Managed multiple customer inquiries simultaneously in fast-paced call centre settings.

Experienced call centre agent with over a decade in customer support, travel assistance, and logistics.

Accumulated over 10 years of professional experience as a call centre agent
Worked with US Airways and FedEx, gaining industry-specific knowledge
Handled diverse customer service responsibilities including travel and logistics

Customer ServiceCommunication SkillsTravel and Logistics SupportMultitasking

Published on CazVid - Jul 3, 2025