Experienced in operational and financial roles within microfinance and call center environments, focusing on client service and risk management.
Applied financial analysis, risk management, and customer service skills in microfinance and call center roles.
Provided client support and managed customer interactions in a telecobranza and call center setting.
Utilized financial software tools to assist in financial analysis and reporting tasks.
Supported operational workflows in programs related to financial services and telecobranza.
SYNERJOY BPO S.A.S
Asesora de Operaciones en Telecobranza y Call Center
ICONCAP
Técnico en Servicios y Operaciones Microfinancieras
Análisis de datos
Manejo higiénico de alimentos
Desarrollo de habilidades digitales para la gestión de la información
Desarrollo de habilidades digitales para experiencias seguras en línea
Desarrollo de habilidades cognitivas en procesos de lecto-escritura
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