This is my profileContact via CazVidMaría
Journalist and Customer Service Specialist with diverse media and client support experience
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
CommunicationIntermediate
Utilized communication skills in television presenting and customer service roles to engage audiences and assist clients.
Customer ServiceIntermediate
Handled customer inquiries and support requests in call center environments, ensuring client satisfaction.
Office Productivity ToolsAdvanced
Proficient in Microsoft Office Suite and Outlook for document creation, presentations, and communication.
Design SkillsBeginner
Basic knowledge of Canva for creating visual content and simple graphic designs.
Education
High school degree
Presentacion Envigado school
Completed NOVEMBER 2022
Practical School of Television Talentos Efraín Arce Aragón
Completed JULY 2022
Taller Presentación en Televisión
Pontificia Bolivariana University UPB
Completed MAY 2023
Undergraduate international business
CEIPA BUSINESS SCHOOL
Completed JUNE 2024
Languages
EnglishB2
SpanishNative
Summary
Multifaceted media and customer service professional with experience in television presentation and client support, equipped with strong communication and technical skills.
Key Achievements
- Held multiple roles in media and customer service, demonstrating versatility and adaptability
- Provided customer support at two different companies, gaining varied communication skills
- Proficient in office productivity and design tools, supporting professional tasks across roles
Experience
Journalist - television presenter
CANAL TELE ENVIGADO
SEPTEMBER 2021 - FEBRUARY 2023
Call center agent - Customer service
INTELCIA - ALTICE USA MED
AUGUST 2023 - APRIL 2024
Call center agent - Loyalty specialist
TELEPERFORMANCE - VIVINT
MAY 2024 - SEPTEMBER 2024
Skills
CommunicationCustomer ServiceOffice Productivity ToolsDesign Skills
Published on CazVid - Jul 3, 2025