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Administrative Assistant
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Competencies
Demonstrated experience with Data Entry.
Demonstrated experience with Registration & Enrollment.
Demonstrated experience with Complex Scheduling.
Demonstrated experience with Records Management.
Demonstrated experience with Invoicing.
Education
Languages
Summary
Professional profile
Experience
Administrative Assistant
Manage registration and enrollment for 20+ students per week, accurately entering and maintaining student information through Swoogo.. Coordinate complex course scheduling across four instructor calendars, aligning availability with class schedules, resolving conflicts, and adjusting schedules as operational needs change.. Perform ongoing data entry and maintain student records, registration details, payment information, and administrative documentation with close attention to accuracy.. Process student payments, invoices, receipts, and refunds while maintaining organized transaction records.. Create and edit courses, schedules, registration details, pricing, and student-facing information in Swoogo and on the organization's website.. Respond to 20+ student emails per week regarding registration, course information, payments, scheduling, and general support.. Create Excel reports, spreadsheets, and tracking tools; monitor Zoom classes and provide administrative support for virtual course delivery.. Design flyers and newsletters in Canva and collaborate with team members while independently managing multiple priorities in a fully remote environment.
Logistics Assistant Coordinator
Supported daily warehouse and transportation operations, coordinating workflows to maintain efficient throughput and timely distribution.. Contributed to the loading and shipment of approximately 3,250 trucks serving locations throughout the Southeast while maintaining operational requirements.. Coordinated with vendors, business partners, and internal teams to resolve issues and support efficient workflows.. Selected to help organize specialized training and cross-trained a new employee to strengthen team coverage and productivity.
Logistics Specialist
Supported logistics and administrative operations by organizing priorities, tracking recurring requirements, and completing time-sensitive tasks.. Communicated with team members and stakeholders, addressed questions, escalated issues when appropriate, and assisted leadership with operational needs.. Participated in training and process-improvement activities while maintaining accountability and attention to detail in a structured environment.