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Maria

Customer Care & Translation Specialist with 20 years of call center experience

Video resume

OSR
I have customer care and translation experience and l have work as a call center agent.

Contact

New York, New York, United States
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Provided customer care support across various call centers, managing diverse client needs.

Translation & Bilingual CommunicationExpert

Translated communication between English and Spanish, facilitating effective cross-language engagement.

Call Center OperationsAdvanced

Handled customer inquiries and issues, ensuring resolution within high-volume call center environments.

Communication SkillsExpert

Demonstrated strong verbal and bilingual communication capabilities to serve diverse customer bases.

Summary

Experienced call center agent with bilingual proficiency in English and Spanish, specializing in customer service and translation.

Key Achievements

  • Accumulated 20 years of experience working in multiple call centers
  • Established bilingual proficiency in English and Spanish
  • Gained comprehensive customer service expertise and translation skills

Skills

Customer ServiceTranslation & Bilingual CommunicationCall Center OperationsCommunication Skills
Published on CazVid - Jul 3, 2025
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