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Margaret
Inbound Call Center Agent with 5+ Years of Customer Service Experience
Video resume
Inbound call center agent
Inbound call center agent, am an expert in customer service , I have been dealing with people for the past five years, I have been working in a super market.
Contact
Kitwe, Copperbelt, Zambia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Extensive experience providing quality customer support and resolving client issues.
Communication SkillsAdvanced
Proven ability to communicate effectively with diverse individuals in a retail environment.
Sales & Retail OperationsIntermediate
Experience as a cashier and sales representative, managing transactions and customer relations.
Interpersonal SkillsAdvanced
Skilled in relating with people and handling customer interactions professionally.
Summary
Dedicated inbound call center agent with extensive background in customer service, sales, and retail operations, seeking to leverage interpersonal skills in a professional environment.
Key Achievements
- Accumulated 5 years of customer service experience in supermarket and retail settings.
- Gained expertise in dealing with diverse customer needs and improving communication skills.
- Applied skills in sales, cashiering, and customer relations to enhance service delivery.
Skills
Customer ServiceCommunication SkillsSales & Retail OperationsInterpersonal Skills
Published on CazVid - May 17, 2026