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Marco
Customer Service & Sales Representative with 13 years in call center industry
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Competencies
Provided customer support for various products, ensuring customer satisfaction and issue resolution.
Engaged in direct sales, including crowd selling and customer acquisition for telecommunications and travel industries.
Supported customers with technical issues related to internet and communication products.
Successfully operated in remote customer service and sales roles for 4 years.
Performed billing, collections, and financial support tasks in call center settings.
Summary
Experienced customer service and sales representative with 13 years in call center environments, specializing in sales, tech support, billing, and collections. Proven ability to adapt to remote work settings over the last 4 years.
Key Achievements
- Gained extensive experience in sales and customer support over 13 years.
- Worked remotely for the past 4 years, demonstrating adaptability to remote work environments.
- Handled diverse roles including tech support, billing, collections, and financial services across multiple companies.