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Sales and Customer Service Specialist with 10+ years in Financial, Telecom, and Real Estate sectors
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Competencies
Provided customer support and retention in multiple roles, ensuring client satisfaction.
Experience in cold calling, client outreach, and lead qualification to support sales growth.
Proficient in managing and utilizing CRM tools like Hubspot, Zoho, and Zendesk for sales and client management.
Skilled in client engagement, negotiation, and effective communication across diverse industries.
Utilized MS Office tools for reporting, documentation, and data analysis in various roles.
Education
Languages
Summary
Dedicated sales and customer service specialist with over 10 years of experience across banking, telecom, and real estate. Skilled in client outreach, CRM management, and achieving sales targets, driven to deliver excellent client solutions and support business growth.
Key Achievements
- Managed credit card account collections at Aval Card, focusing on recovery strategies.
- Led sales initiatives as GPS Sales Executive, consistently achieving targets in a competitive environment.
- Supported lead qualification and CRM workflows at Metroplex Homebuyers, enhancing sales processes.
Experience
Credit Card Account Collection Management
Financial Executive and Consultant in the Banking Sector
GPS Sales Executive
Telecommunications Corporate Sales Advisor
Customer Experience Retention Specialist
Solar Outbound Sales Lead Manager
3rd Party Booking Travel Sales Agent
Sales Development Representative
Customer Service, Debt Collection, Cold calling, Sales Management
Real Estate Lead Acquisition Specialist
Client outreach, Lead qualification, Sales development support, CRM management workflows