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Marco
Customer care professional with 15+ years in hospitality industry
Video resume
Customer care agent
I am a 40 years old with longtime experience in customer carece related work.nMy greatest qualities are: attention to details, efective time managing, multitasking, troubleshooting and I guaranter a great professionalism all the time.nI am computar literate and I have a greqt commamd of the english, spanish and italian languagws in both verbal and written form.nI am always goal focused and I always do my best.nI am currently living in Central America and I am available for interviews.
Contact
Nicaragua, Rivas, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality service in hospitality environments, ensuring customer satisfaction.
Multilingual CommunicationAdvanced
Fluent in English, Spanish, and Italian, both verbally and in writing, to serve diverse clients.
Time ManagementIntermediate
Effectively managed time to handle multiple responsibilities efficiently.
Problem SolvingAdvanced
Quickly identified issues and provided professional solutions to customer concerns.
Computer LiteracyIntermediate
Proficient in basic computer operations relevant to customer support and record keeping.
Summary
Experienced customer service professional with a strong background in hospitality, fluent in English, Spanish, and Italian, committed to delivering professional and efficient service.
Key Achievements
- Managed customer satisfaction and problem resolution in hospitality settings
- Longstanding experience in customer-facing roles within the hotel industry
- Developed skills in troubleshooting, multitasking, and professional communication
Skills
Customer ServiceMultilingual CommunicationTime ManagementProblem SolvingComputer Literacy
Published on CazVid - Jul 3, 2025