Marcela - HR Analyst with 5+ years of process improvement and compliance expertise

Panamá, Panamá, PanamaRemoteen

Managed employee relations and conducted platform integration audits at Liberty Latinoamerica.

Supported high-volume HR operations, including full-cycle recruiting and payroll management at Caterpillar Inc.

Published on CazVidOpen to remote

Summary

Experienced HR analyst and operations partner with a proven record in managing employee relations, payroll, and system implementation projects within multinational environments.

Key Achievements

Participated in international meetings and translated materials, enhancing organizational communication at BWI.

Skills

HR Operations & Employee RelationsAdvanced

Handled employee relations, process improvement, and compliance activities including SOX.

Payroll & Data ManagementAdvanced

Processed and audited high-volume payroll transactions, ensuring data accuracy and quality.

Systems & ERP ApplicationsAdvanced

Experienced in SAP SuccessFactors, ADP, Oracle, and Workday for HR data processing and system integration.

Customer Service & CommunicationExpert

Provided customer support in airline operations and translated organizational materials, ensuring smooth communication.

Translation & TranscriptionIntermediate

Translated website and social media content, facilitating cross-cultural communication.

Languages

GermanSpanishPortugueseEnglish

Experience

HR Analyst

Liberty Latinoamerica

Managed the full scope of employee relations (including conflict resolution)., Daily work involves processing and analyzing high-volume employee benefit transactions and payments., Focused on continuous process improvement, SOX compliance, system implementation projects and conducted an audit for...

HR Operation Partner

Caterpillar Inc

Specialized in high-volume HR Operations, providing support to employees and leaders across Latin America., This included full-cycle recruiting and managing all life-cycle transactions., Processed U.S. payroll and maintained data quality by creating audit reports and balancing payroll batches to...

HR Generalist

BWI

Translation for website and social media pages, updating organization data, logistics, tourism and transportation and participated in meetings abroad (RIO +20).

Passenger Service Agent

Copa Airlines

Ensuring a seamless travel experience., Key duties include check-in and ticketing, baggage handling, verifying travel documents, coordinating the boarding and deplaning process, and providing real-time information (e.g., delays, gates)., Focus on strong customer service, problem-solving, and the...