Geovanna - Project Manager with 8 years of experience in education and communications

Applied to managing social media projects, lesson planning, and client coordination across roles.

Utilized for teaching, customer service, and team collaboration across roles.

Developed strategies and managed content across Facebook, Instagram, and Twitter.

Designed and delivered engaging lessons for language learners, incorporating multimedia and innovative techniques.

Handled customer communications directly to ensure satisfaction and loyalty.

Plan and deliver engaging lessons on English grammar, vocabulary, pronunciation, and conversation., Communicate with students, parents, and other staff members about student progress and concerns., Use a variety of personalized teaching methods to ensure learning.

Maintained and managed customer files and databases., Responded to customer calls and emails to coordinate efficiency of products and services., Administrated the quality of our service to verify customer satisfaction and loyalty.

Managed customer service on Facebook, Instagram, Twitter and via phone., Editor and content creator., Created monthly projects and strategies.