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Marcela
Customer Service & Administrative Professional with diverse industry experience
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Competencies
Engaged with customers to resolve inquiries and provide support at OPTICALL BPO.
Performed administrative duties for a law firm, including managing collections and office tasks.
Held a Sales Manager position, involving client engagement and sales activities.
Proficient in Word, Excel, PowerPoint, and Internet usage for administrative and communication purposes.
Self-taught in English through media consumption, enabling basic communication skills.
Education
Languages
Summary
A versatile professional with experience in customer service, office administration, and sales management, demonstrating adaptability and commitment to personal growth.
Key Achievements
- Served as Customer Service Representative at OPTICALL BPO, handling client interactions and support.
- Managed administrative tasks effectively for a law firm as an Administrative Assistant, including collection management.
- Progressed from customer service role to sales management, demonstrating adaptability and skill development.
Experience
Customer Service Representative
Customer Service., Sales Manager.
Administrative Assistent of a Law Firm
Administrative Collection Manager.