Manuel - Recruiter with 10+ years in global talent sourcing and HR

Specialized in global talent sourcing including niche and technical recruitment, utilizing various channels and platforms.

Reviewed resumes, conducted interviews, and performed skills assessments to evaluate candidate suitability.

Experience in full lifecycle recruiting, developing job descriptions, managing applicant tracking, and candidate engagement.

Supervised, coached, and trained teams in sourcing and recruitment activities, fostering professional development.

Created and documented SOPs to streamline sourcing operations ensuring compliance and efficiency.

Directly manage and lead the LATAM/Worldwide/ South Africa/Sri Lanka Sourcing Unit (31 team members) and Niche Special Team (8 team members), supervising daily work, assigning tasks, and conducting regular coaching sessions to enhance performance and development., Spearhead the creation,...

Download and preparation of payroll reports and the reporting area for the United States, and be able to manage a payroll of more than 30 thousand employees., Audit payroll payment processes to ensure they flow correctly.

Selection of massive bilingual personnel for the different needs of the company in its recruitment campaigns., Sending tests of different kinds, medical examinations, and control and verification of the same., Managing difficult recruitment campaigns and achieving 80% or 100% success in sending...

Resolution to escalations of the users when in the first interaction with the agents it was not possible to give a resolution., Implement a follow-up model with Excel macros to manage escalations.

Reception of calls from users who had the brand of the campaign, resolution of technical problems, customer service and follow up on customer claims., Inbound and outbound calls to follow up on collections.