Manuel - Logistics Compliance & Operations Specialist with 5+ years in transportation

Medellín, Antioquia, Colombiaen

Conducted carrier vetting, documentation review, and compliance audits across multiple roles, ensuring adherence to DOT regulations.

Supported onboarding processes and maintained communication with external carriers, enhancing operational efficiency and safety.

Contact via CazVid

Published on CazVid

Summary

Dedicated logistics specialist with extensive experience in carrier vetting, compliance auditing, tracking, and customer communication. Proficient in bilingual environments and logistics systems, supporting safe, compliant, and efficient transportation operations.

Key Achievements

Served as the primary point of contact for tracking, tracing, and resolving escalations between customers, drivers, and internal teams.

Skills

Logistics Compliance & Risk ManagementExpert

Led carrier vetting, audits, and documentation lifecycle management to ensure regulatory compliance and operational safety.

Bilingual CommunicationAdvanced

Facilitated seamless communication in English and Spanish with carriers, customers, and cross-department teams.

Operational Support & CoordinationAdvanced

Managed track-and-trace operations, escalations, and financial transactions to support logistics workflows.

Technical ProficiencyIntermediate

Utilized logistics management systems (TMS), Microsoft Office Suite, Photoshop, and Corel Draw to execute operational tasks.

Customer & Carrier RelationsIntermediate

Built and maintained professional relationships, resolving issues promptly for operational continuity.

Languages

Spanish(Native)English(Fluent (Listening C1, Reading B2, Speaking B2, Writing B2))

Experience

Logistics Compliance Agent

Lynxus Solutions

May 2023 - June 2025

Conduct thorough vetting of carriers to ensure they meet the company’s established carrier qualification criteria., Verify all dispatchers associated with new carriers, confirming credentials, required documentation, and compliance with company expectations., Identify missing, expired, or...

Compliance Operations Agent

Roots Logistics

June 2025 - Present

Track and Trace Agent

Lynxus Solutions

May 2022 - November 2022

Work as the point of contact between customers and carriers, making sure of promoting fast and clear communication to solve escalations., Helping the drivers and customers by generating comchecks and facilitate payments when they needed to., Distributing part of the track and trace operations,...