Manisha

Senior Agency Manager

Hiring/Managing Advisors. Selling finance & insurance products to customers. Develop and maintain organisation structure to deliver goals and targets. Review financial, project and organisational performance targets. Conducting training, both initial and ongoing, of all salespeople. Performing administrative duties and completing paperwork involved. Develop and implement strategies to drive growth and profitability and deliver key goals of the annual financial plan. Set financial and operating goals throughout the Insurance business. Review and implement (where appropriate) new products, services and channels. Contribute to the development of the bank’s risk policies and ensure compliance with policies and regulatory laws. Coach high potential advisors for future leadership roles. Holding Extensive experience at managing / coaching both individual contributors and people managers. Proven ability to deliver sales results. Strong knowledge of underwriting, claims and General Insurance products. Manage a large Client Portfolio. Manage budgets. Support the legal, compliance and Risk operations. Operate in a team oriented work environment. Develop morale activities. Participate in Office functions or activities. Collaborating with the business to provide expertise on insurance matters in a commercially sensitive and timely manner. Managing insurance claims to ensure that they are settled in the best interests of the business. Acting upon all customer complaints in a timely fashion and creating action plans for conflict resolution. Create and maintain consistently high employee and customer satisfaction. Coordinate between various business groups to ensure execution/ implementation of business plans and interact with local governing authorities to ensure good working relationships inside and outside the bank. Create a positive culture aligned to business goals and corporate values / mission