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Makayla
Retail Sales Associate
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Competencies
Demonstrated experience with Customer service.
Demonstrated experience with Phone support.
Demonstrated experience with Email and chat support.
Demonstrated experience with In-person customer service.
Demonstrated experience with Salesforce.
Education
Languages
Summary
Professional profile
Experience
Retail Sales Associate
Resolved customer questions in person, by phone, email, and chat, supporting helpful service across channels.. Assisted up to five customers at once while maintaining attentive, personalized service.. Recommended products and promotions based on customer needs, supporting sales and repeat business.. Processed purchases, returns, and exchanges accurately using POS systems and Salesforce.. Restocked merchandise and maintained organized displays to keep products available and shopping areas welcoming.. Counted and priced inventory while following loss-prevention and safety procedures.
Server/Hostess
Answered guest questions about menu features and made recommendations to support positive dining experiences.. Managed multiple tables during busy shifts while providing prompt, attentive service.. Coordinated with kitchen staff to deliver orders accurately and on time.. Addressed guest concerns professionally to resolve issues and encourage repeat visits.
Sales Associate
Helped customers with sizing, styling, and product selection to support confident purchases.. Processed transactions and kept fitting rooms and sales floors organized for smooth service.. Replenished merchandise and maintained displays to support product availability.