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Mairich
Customer Service Representative with 1+ years of client interaction experience
Video resume
Customer service representative
I have experience on customer service representative for over a year, I also usted to handle email and chats, on inbound and outbound calls. I know pretty much how to deal with differents kind of callers and solve the issues as soon as possible.
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support through calls, emails, and chats to address customer issues effectively.
Communication SkillsIntermediate
Effectively dealt with different types of callers, ensuring prompt issue resolution.
Problem SolvingIntermediate
Resolved customer issues efficiently by applying problem-solving skills developed over a year.
Collections SupportBeginner
Gained initial experience in collections activities within customer service roles.
Summary
Dedicated customer service representative with over a year of experience in call handling, email, and chat support, including collections.
Key Achievements
- Handled inbound and outbound calls, demonstrating versatility in communication channels
- Managed email and chat support, enhancing multi-channel customer engagement
- Gained experience in collections and diverse caller issue resolution
Skills
Customer ServiceCommunication SkillsProblem SolvingCollections Support
Published on CazVid - Jul 3, 2025