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Mahsa
Customer Service Representative
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Competencies
Demonstrated experience with SQL.
Demonstrated experience with R.
Demonstrated experience with Python.
Demonstrated experience with Power BI.
Demonstrated experience with Microsoft Office.
Education
Languages
Summary
Customer Service Representative open to new opportunities
Experience
Customer Service Representative
Welcomed clients and identified their service needs.. Built repeat business through client follow-up.. Resolved client concerns and maintained service quality.. Maintained client records using Microsoft Office.
Cashier
Processed cash and electronic payments accurately, with timely reporting to management.
Stock Market Trader
Traded stocks/equities and commodities, including metals such as gold.. Analyzed market trends and price movements.. Prepared market analysis reports.. Supported individual and institutional clients.