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Magali
English Instructor & Client Coordinator
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Competencies
Demonstrated experience with Administrative Support.
Demonstrated experience with Scheduling & Coordination.
Demonstrated experience with Records & Documentation Management.
Demonstrated experience with Data Entry & Information Accuracy.
Demonstrated experience with Customer Service.
Education
Languages
Summary
English Instructor & Client Coordinator open to new opportunities
Experience
English Instructor & Client Coordinator
Deliver approximately 20 English sessions per week to up to 30 active learners, both virtually and in person.. Plan and adapt lessons to students' levels, needs, progress, and goals.. Provide individualized guidance and feedback while monitoring student progress.. Build positive relationships with students and families through clear communication and ongoing support.
Customer Support & Administrative Coordinator
Handled approximately 500 monthly inquiries via email, WhatsApp, and digital platforms.. Monitored orders, deliveries, follow-ups, and issue resolution.. Maintained accurate records and managed up to 15 active cases simultaneously.. Communicated with clients while meeting deadlines and maintaining service quality.