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Hospitality Management Executive with over 17 years of leadership in luxury and boutique hotels
Contact
Dehradun, India
Available on CazVid
Competencies
Guest SatisfactionExpert
Proven ability to enhance guest experience, ensuring high satisfaction and loyalty.
Financial PerformanceAdvanced
Skilled in managing budgets, optimizing costs, and driving revenue growth.
Team ManagementExpert
Experienced in leading, developing, and motivating diverse teams to achieve organizational goals.
Service Strategy ImplementationAdvanced
Capable of designing and executing service strategies that elevate guest experiences.
Education
Three Years Diploma
Sanothimi Technical University
Languages
HindiNative
EnglishC2
Summary
Dynamic hospitality professional with over 17 years managing hotel operations, focusing on guest satisfaction, financial growth, and team leadership across reputed hotel brands.
Key Achievements
- Led operations at multiple hotels, consistently achieving high guest satisfaction scores.
- Implemented service strategies that improved operational efficiency and revenue growth.
- Managed large teams, fostering talent development and high-performance work environments.
- Enhanced financial performance through cost optimization and strategic planning.
- Oversaw guest experience improvements resulting in increased repeat bookings.
Experience
Manager Operation
The Pine Retreat-Mussoorie (A Unit of BL KASHYAP & Sons LLP)
General Manager
The Tattva Hotels & Resorts
General Manager
Hotel Raghushree (Raghu Villa)
General Manager
Ginseng Group of Hotels (Hotel Seven Oaks and Hotel Highland)
2015 - 2017
Front Office Manager
Hotel The Amaris
2012 - 2015
Front Office Supervisor
Hotel The Heritage
2010 - 2012
Front Office Assistant
Kanatal Resort and Spa
2006 - 2010
Skills
Guest SatisfactionFinancial PerformanceTeam ManagementService Strategy Implementation
Published on CazVid - Jun 2, 2026