Organized and analytical professional with extensive experience in customer support, process improvement, and sales, dedicated to delivering excellent client experiences.
Delivered customer support and resolved client disputes across various roles.
Analyzed and improved workflows and production processes in manufacturing environments.
Conducted business English instruction and managed client communications effectively.
Generated sales for renewable energy solutions and scheduled client appointments.
Data Vimenca (Western Union)
H2O Wireless
Ecco Outsourcing Group
Synergies Corp
WeCall Call Center
General Shoes DR Corp
Optimize, control and manage the production process, Workflow analysis, Analysis of existing processes in terms of efficiency and effectiveness.
Industrial Engineer
Primary and Bachelor’s Degree
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Utilized Microsoft Office tools to manage documentation, data analysis, and reporting.
Energy Manufacturing
Improvement proposal of ergonomics and security safety, Management and control of raw materials and suppliers, Establishment and optimization of the supplier database
Alta Gracia Project LTD
Business English teacher. Improvement of both written language and speech for better performance in the administrative and operational area.
Siscon S.R.L
Optimize, control and manage the production process, Workflow analysis, Quality control of wooden and glass doors, Resolution of customer complaints and disputes, Verification of orders placed by Customer Service to send them to production, Product cost management
Premier Offshore Solutions
Sales of renewable energy to the state of New York, New Jersey, Illinois and Connecticut.
