Luxolo

Demonstrated experience with Customer Service & Client Relations.

Demonstrated experience with Credit Administration.

Demonstrated experience with Call Centre Operations.

Demonstrated experience with Administrative Support.

Demonstrated experience with Data Capturing & Record Management.

Managed customer credit accounts and ensured accurate documentation of credit applications.. Assisted customers with account queries, payments, and account reconciliation.. Maintained organised financial and administrative records.. Ensured compliance with company credit policies and procedures.. Liaised with customers and internal departments to resolve account discrepancies.. Provided professional customer service both in person and telephonically.

Processed customer credit applications and maintained account records.. Assisted clients with payment arrangements and account enquiries.. Performed data capturing and maintained accurate documentation.. Supported daily administrative tasks within the credit department.. Ensured timely follow-ups on outstanding accounts.

Handled high volumes of inbound and outbound customer calls.. Assisted clients with account enquiries, payment arrangements, and dispute resolution.. Maintained accurate records of customer interactions in internal systems.. Provided professional and empathetic customer service during sensitive financial discussions.. Met daily and monthly performance targets related to customer engagement and collections.

Conducted assessments and administrative tasks related to transport services.. Ensured compliance with organisational procedures and documentation standards.. Assisted with reporting and data recording.. Provided support to operational teams and ensured accurate documentation.

Assisted with operational duties within the workplace.. Maintained workplace organisation and assisted team members as required.. Ensured adherence to workplace safety procedures.