Dedicated manager with extensive experience supporting financial and retail operations, specializing in administrative support, team supervision, and process improvement.
Provided customer support and managed client interactions across roles in financial and retail sectors.
Handled document organization, management, and report creation to support administrative functions.
Supervised staff and managed recruitment and training processes in administrative and management roles.
Tracked sales activities, managed cash at POS, and processed invoices in retail operations.
Cely Financial Group / Martha Cely Group S.A.S.
Administrative support, Document management, Management of insurance policies, Manage the request for medical appointments, Advise and accompany customers throughout the process, Personal assistant to the CEOs, Customer service, Report management, Case follow-up, Document organization, Creating...
Supermarkets la 80
Sales follow up, Cash counting at the POS, Sales closing reports, Follow up on sales discrepancies, Payment of invoices, Creation of web page to generate virtual purchases, Management of the shipping department, Customer service
Technician in Business Logistics
Complementary Course in Merchandise Return
Business Administration
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Created a web page to facilitate virtual purchases at Supermarkets la 80.
