Proven leader in financial underwriting with over 8 years experience overseeing credit evaluation, risk assessment, and compliance. Skilled in process optimization, team coaching, and data-driven decision making, dedicated to improving operational efficiency and accuracy.
Assessed financial documents and evaluated loan risk to support approval decisions.
Maintained compliance with internal policies and regulatory standards during underwriting.
Supervised and coached underwriting team, ensuring productivity and quality standards.
Identified gaps and implemented improvements to streamline processes and reduce errors.
Tracked approval rates, turnaround times, and other KPIs to report performance to management.
SPRING FINANCIAL
Lead underwriting operations for North American financial products, overseeing credit evaluation, risk assessment, and compliance adherence., Supervise and coach a team of 12 underwriting associates, ensuring accuracy, productivity, and SLA compliance., Review and approve loan applications based on...
SPRING FINANCIAL
Assessed and processed an average of 15 loan applications daily across multiple financial products., Maintained 35–45% approval rates, balancing client needs with institutional risk tolerance., Conducted detailed document reviews to ensure regulatory and internal compliance., Maintained accurate...
AMAZON
Provided operational and documentation support within time-sensitive workflows., Managed multi-channel communication and issue resolution under SLA requirements.
LEAN SOLUTIONS GROUP / TELEPERFORMANCE
High School Diploma
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