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Customer Service & Sales Specialist with 5+ years in logistics and banking
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Competencies
Organized warehouses, received and sorted goods, and maintained stock levels efficiently at Jiro - Media Naranja.
Provided customer direction, resolved technical issues, and handled inquiries in banking and energy services.
Conducted cold calls, promoted products, and achieved sales targets in banking and energy sectors.
Operated machinery and led dispatch operations at TURKY, overseeing shipments and logistics processes.
Addressed technical issues and customer concerns promptly in various client-facing roles.
Education
Summary
Dedicated professional with over 5 years in logistics, customer service, and sales. Skilled in warehouse organization, machine operation, client relationship management, and tele sales. Committed to delivering efficient solutions and achieving targets across diverse industries.
Key Achievements
- Led nationwide dispatch operations at TURKY, coordinating logistics and supervising team members.
- Streamlined inventory organization and merchandise handling at Jiro - Media Naranja, improving stock accuracy.
- Performed client orientation, technical troubleshooting, and sales in fast-paced banking and energy sectors.
Experience
Auxiliar de Producción
Despachador, Operador de máquinas, Cargue y descargue de materia primas, Líder de despachos a nivel nacional
Auxiliar logístico
Organizar las bodegas, Recibir mercancías, Separar por marcas, tamaños y precios, Mantener siempre surtido las etiquetadoras
Edecan - Promotor
Direccional al cliente, Solucionar problemas técnicos con productos o servicios, Ventas en frío, Ofrecer servicios, Conocimiento en CRM
Agente televentas
Buscar ventas por medios de llamadas en frío, Tarjetas de créditos, Seguros, Créditos por libranza, Créditos de libre destino e hipotecarios
Agente Televentas
Servicio al cliente, Ventas cruzadas, Cumplir indicadores de ventas y servicio al cliente