Luis - Data Analyst with 5+ years of experience in healthcare analytics

Applied statistical and analytical techniques to interpret healthcare datasets.

Managed and queried large healthcare databases for reporting and analysis.

Created dashboards using tools like Tableau and Power BI to convey insights.

Utilized industry-specific knowledge to interpret data within a healthcare context.

Coordinated medical transport bookings with detailed patient and service information., Made reminder calls and maintained effective communication with patients., Managed ETA inquiries and supported efficient transport scheduling., Communicated clearly under pressure with patients and healthcare staff.

Oversaw end-to-end logistics operations with a focus on cargo transport across the U.S., Tracked and traced shipments to ensure timely and accurate delivery., Negotiated competitive rates with drivers and transportation providers., Coordinated appointment scheduling and ensured on-time pickups and drop-offs., Maintained clear and consistent communication with customers throughout the process.

Sold hotel room reservations tailored to customer preferences and travel needs., Assisted clients with inquiries regarding room types, amenities, and booking details., Provided personalized recommendations to enhance customer travel experiences., Handled changes, cancellations, and special requests efficiently., Maintained high customer satisfaction through clear and timely communication.