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Competencies
Demonstrated experience with Adobe Photoshop.
Demonstrated experience with Lightroom.
Demonstrated experience with Illustrator.
Demonstrated experience with Audition.
Demonstrated experience with Premiere.
Education
Experience
Freelance Video Editor and Graphic Designer
Creation of advertising campaigns and brand development (logos and brand identity manuals)., Video editing for YouTube channels and graphic design for a personal streamer brand.
Graphic Designer and Advertiser
Design of graphic pieces and audiovisual content for campaigns., Development of creative strategies for marketing and advertising., Production of radio and digital media advertising spots.
Professional Cooking Experience
Preparation and cooking of food following hygiene and quality standards., Coordination with kitchen staff to ensure efficient service., Proper handling of ingredients and inventory control.
Customer Service and Sales Representative
Personalized customer service and efficient complaint management., Multichannel support adapted to different customer profiles., Promotion and sales of products and services, meeting established commercial goals.
Customer Service Representative
Management of inquiries and technical support in English and Spanish., Handling of CRM and service tools, achieving high satisfaction rates., Effective resolution of technical and commercial issues.
Sales Clerk and Baker
Assisted customers, managed cash register, and restocked products., Prepared bread and pastry products using traditional recipes., Maintained organization and cleanliness in the workspace.
Entrepreneur – Founder
Creation and sale of handcrafted desserts, specializing in cinnamon rolls., Experienced in preparing cakes, bread, and a wide variety of pastries., Business management: production, sales, customer service, and social media marketing.