Experienced voice agent with a focus on banking account support and issue resolution, skilled in communication and data management.
Utilized communication skills to assist customers via voice interactions in a BPO setting.
Collaborated with colleagues to address customer issues and improve service quality.
Used Excel to update and manage customer information data.
Employed Word for documentation and record-keeping tasks related to customer interactions.
24/7 a.i
give information about banking accounts for the customers, updating information, resolving differents issues that could arise for user of their american companies
BACHELOR
ENGLISH COURSE