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Luis

Logistics Coordinator with operational excellence in supply chain management

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Bogotá, Bogota D.C., Colombia
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Competencies

Logistics ManagementIntermediate

Coordinated product transportation processes to optimize delivery speed and quality within the US logistics network.

Language InstructionIntermediate

Taught English to call center students, focusing on language skills development and professional preparation.

Technical SupportIntermediate

Provided customer support for phone and platform management issues, ensuring smooth user experience.

Customer ServiceIntermediate

Addressed customer problems and ensured effective communication between clients and support teams.

Languages

EnglishAdvanced
SpanishNative

Summary

Experienced in logistics coordination, technical support, and language instruction, with a focus on delivering quality service and operational efficiency across sectors.

Key Achievements

  • Managed product transportation ensuring timely delivery and product integrity for major US companies.
  • Taught English to call center students, enhancing language skills and professional readiness.
  • Delivered technical phone support, resolving customer issues efficiently across different platforms and clients.

Experience

Logistics coordinator

Lean Solutions group
August 2023 - Currently active

In charge of making sure all products transported in the USA by big companies were being delivered as fast and as good as possible., Making sure the products were in good conditions.

English coach

E4CC (ENGLISH FOR CALL CENTERS)
March 22 - November 2023

In charge to teach the English language to multiple students, making sure they learn and have fun, while they develop skills and prepare them for a professional environment.

Technical support representative

Teleperformance
August 2018 - February 2019

In charge to provide phone support to customers with phone problems.

Technical support representative

Sutherland Global Services

For companies using the GSUITE platform. Making sure they knew how to manage their business by using this tool.

Skills

Logistics ManagementLanguage InstructionTechnical SupportCustomer Service
Published on CazVid - May 17, 2026
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