Experienced in logistics coordination, technical support, and language instruction, with a focus on delivering quality service and operational efficiency across sectors.
Coordinated product transportation processes to optimize delivery speed and quality within the US logistics network.
Taught English to call center students, focusing on language skills development and professional preparation.
Provided customer support for phone and platform management issues, ensuring smooth user experience.
Addressed customer problems and ensured effective communication between clients and support teams.
Lean Solutions group
In charge of making sure all products transported in the USA by big companies were being delivered as fast and as good as possible., Making sure the products were in good conditions.
E4CC (ENGLISH FOR CALL CENTERS)
In charge to teach the English language to multiple students, making sure they learn and have fun, while they develop skills and prepare them for a professional environment.
Teleperformance
In charge to provide phone support to customers with phone problems.
Sutherland Global Services
For companies using the GSUITE platform. Making sure they knew how to manage their business by using this tool.
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