Experienced agent recognized for delivering exceptional customer service, technical support, and sales across telecom, finance, gaming, and tech industries. Bilingual in English and Spanish, with a focus on customer satisfaction and process compliance.
Provided support and maintained high customer satisfaction across various roles and industries.
Assisted users with troubleshooting technical issues related to software, gaming platforms, and account management.
Facilitated effective communication in English and Spanish in customer service, legal, medical, and technical environments.
Promoted products and services, identified customer needs, and provided tailored recommendations.
Time Warner Cable
Provided support to customers by addressing inquiries, resolving issues, and delivering product or service information., Actively promotes and sells company offerings by identifying customer needs and recommending suitable solutions., Maintains a high standard of service while meeting sales and...
Lakota Cash
Assisted customers with the application, approval, and repayment process for short-term loans., Verifies identification and financial documents, explains loan terms, and ensures compliance with regulatory guidelines., Provides excellent customer service, handles cash transactions securely, and...
Call Centers of Costa Rica
Handles customer inquiries and concerns with a focus on resolving issues and preventing cancellations., Uses strong communication and problem-solving skills to retain customers, offer tailored solutions, and promote continued service., Maintains accurate account records while meeting retention and...
Avast
GED
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