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Ludim
Customer Service professional with 9 years in call center industry
Video resume
Customer Representative
I have 9 years of experience working for the call center industry, I worked as a Customer Service Representative, Sales Representative, and Tech Support Agent, I'm looking for an opportunity to grow and build a career with all my knowledge that I acquired in my previous years working on this area
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and managed customer interactions effectively in a call center environment.
Sales SupportIntermediate
Assisted in sales processes, contributing to revenue generation and customer retention.
Technical SupportIntermediate
Resolved technical issues, supporting customers through troubleshooting and problem resolution.
Communication SkillsAdvanced
Handled diverse customer inquiries and conflicts with professionalism and clarity.
Summary
Experienced call center professional skilled in customer service, sales, and technical support, with a focus on creating positive experiences and resolving customer issues.
Key Achievements
- Gained comprehensive experience across customer service, sales, and tech support roles over 9 years.
- Handled upset and angry customers effectively, enhancing customer satisfaction.
- Contributed to creating positive customer experiences through direct support and interaction.
Skills
Customer ServiceSales SupportTechnical SupportCommunication Skills
Published on CazVid - Jul 3, 2025