Lucy

Demonstrated experience with Electronic Health Records (EHR).

Demonstrated experience with Scheduling.

Demonstrated experience with Patient Screening.

Demonstrated experience with HIPAA Compliance.

Demonstrated experience with Shift Leadership.

Monitored aquatic facilities to ensure public safety, enforcing park rules and emergency protocols with composure.. Responded swiftly to emergencies, providing immediate first aid, CPR, and water rescue services as a Red Cross certified lifeguard.. Executed daily facility maintenance, sanitation checklists, and safety inspections to maintain high standards for patrons.

Directed daily store operations and led team members to deliver fast, high-quality customer service during peak volume hours.. Managed point-of-sale (POS) operations, daily cash drawer reconciliation, register balancing, and customer issue resolution.. Enforced rigorous food safety, sanitation, and health department compliance standards across all preparation stations.

Facilitated patient intake and preliminary medical screenings to optimize clinical flow and physician appointment schedules.. Assisted medical staff during clinical examinations and updated Electronic Health Records (EHR) in strict compliance with HIPAA.. Communicated care steps clearly to patients, ensuring a calm, supportive, and efficient clinic experience.

Delivered high-quality table service in a fast-paced environment, leveraging product knowledge to upsell menu items.. Processed cash and electronic payments accurately while collaborating with kitchen personnel for timely food delivery.

Provided tailored product advice and recommendations to pet owners while maintaining store visual merchandising standards.. Handled POS cash register operations, merchandise restock, inventory control, and customer exchanges efficiently.