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Event and Customer Service Coordinator with technical expertise in database management and programming
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Competencies
Skilled in engaging clients and managing customer relations in dynamic settings.
Experienced in planning and executing event logistics, ensuring seamless operations.
Proficient in managing CRM systems and databases like PostgreSQL for data accuracy.
Knowledgeable in C#, JavaScript, and Python for developing solutions and automating tasks.
Advanced skills in Excel, Word, and remote work tools to enhance productivity.
Education
Languages
Summary
Dedicated professional with experience in event coordination, customer service, and technical skills in database management and programming, committed to delivering efficient and high-quality results.
Key Achievements
- Provided excellent customer service in high-pressure environments, ensuring client satisfaction.
- Coordinated logistics and team collaboration to deliver successful catering and event services.
- Managed CRM systems and databases to streamline operations and improve data accuracy.
- Utilized advanced Office skills and programming knowledge to optimize workflows and automate tasks.
Experience
Asistente de Catering y Eventos
Atención directa a clientes en entornos dinámicos bajo presión.. Coordinación logística y colaboración estrecha con equipos multidisciplinarios.. Gestión de servicios de recepción y montaje para asegurar un flujo operativo óptimo.. Gestión de caja, cobros, facturación y control de stock.. Resolución inmediata de consultas y reclamos, garantizando la satisfacción del cliente.. Mantenimiento de estándares visuales y organizativos del salón de ventas.