Experienced in providing attentive and personalized care to diverse patient needs in hospital and home settings.
Medical Billing & AdministrationIntermediate
Skilled in billing processes and account recovery, ensuring accuracy and efficiency in healthcare financial operations.
Healthcare Support & AssistanceAdvanced
Proficient in assisting with medical procedures, medication administration, and managing medical supplies.
Forensic Investigation TechniquesIntermediate
Knowledgeable in lofoscopia and criminalistics, supporting forensic analysis and investigations.
Customer Service and Client RelationsIntermediate
Experienced in delivering excellent service, resolving client inquiries, and maintaining positive relationships.
Education
Técnica en auxiliar en enfermería
Fundación de educación en salud Marie Poussepin - Formasalud
Completed 2020
Técnica en Tránsito y transporte
Politécnico Juris Global
Completed 2019
Técnica en investigación judicial y criminalística
Politécnico Juris Global
Completed 2018
Diplomado en Lofoscopia
Politécnico Juris Global
Completed 2017
Fundamentos de Archivo
Sena
Completed 2011
Ingeniería Biomédica
Corporación Universitaria de Ciencia y Desarrollo
Completed 2009
Summary
Lorena offers extensive experience in patient care, medical billing, forensic techniques, and administrative support. Adept at enhancing healthcare operations and delivering compassionate patient services.
Key Achievements
Streamlined billing processes at Medical Billing, improving recovery rates and accuracy
Managed medical supplies and equipment ensuring compliance with hygiene and safety standards
Provided comprehensive patient care across multiple specialties including post-operative and chronic care
Supported forensic investigations through expertise in lofoscopia and criminalistics techniques
Enhanced customer service as a Client Advisor at Digitex, fostering client satisfaction
Experience
Facturación, Analista de facturación, Recuperación de cuentas
Medical Billing
ADMINISTRACION DE MEDICAMENTOS SOM IV, ASISTIR EN PROCEDIMIENTOS, NOTAS DE ENFERMERÍA, CONTROL DE INSUMOS (KARDEX), CONTROL DE TEMPERATURA Y HUMEDAD, LIMPIEZA Y DESINFECCIÓN DE EQUIPOS BIOMÉDICOS, CONSENTIMIENTOS INFORMADOS, ENTRE OTROS
MEDICINA INTEGRATIVA
ATENCION Y CUIDADO DE LA JEFE PILAR, ATENCION Y CUIDADO A PACIENTE POSTRADO, ADMINISTRACION DE MEDICAMENTOS SOM