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Loralee
Certified Pharmacy Technician
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Competencies
Demonstrated experience with Sales development.
Demonstrated experience with Medical payment processing.
Demonstrated experience with Health insurance knowledge.
Demonstrated experience with Medical terminology.
Demonstrated experience with Prescription Processing.
Education
Languages
Summary
Certified Pharmacy Technician open to new opportunities
Experience
Certified Pharmacy Technician
Coordinate prior authorizations and insurance approvals for specialty medications.. Assist patients in accessing manufacturer assistance programs and financial support resources.. Communicate with insurance providers and healthcare teams to resolve medication access barriers.. Process refills and fill prescriptions.. Manage inventory monthly and order medications that are running low.
Patient Service Coordinator
Greet and welcome patients upon arrival, creating a positive first impression through professional and compassionate customer service.. Maintain accurate patient records and update information in electronic health systems, supporting reliable documentation and efficient care coordination.. Assist patients with completing necessary forms, improving intake accuracy and ensuring required information is collected.. Handle patient inquiries via phone, email, or in-person with professionalism and empathy, addressing questions and supporting a positive patient experience.. Coordinate communication between patients, medical staff, and external providers, facilitating timely information exchange and continuity of care.. Manage billing processes, including collecting payments and verifying insurance coverage, supporting accurate account resolution and financial operations.. Ensure compliance with healthcare regulations and confidentiality standards, including HIPAA, by protecting sensitive patient information.. Address patient concerns or complaints promptly, escalating when necessary to support timely resolution and patient satisfaction.. Support office administration tasks such as filing, ordering supplies, and managing correspondence, contributing to organized daily operations.
Pharmacy Intern
Supported Walgreens pharmacy operations as a Pharmacy Technician Trainee while studying to become a Certified Pharmacy Technician, gaining hands-on experience in prescription workflow.. Filled prescriptions accurately under supervision, applying pharmacy procedures and attention to detail to support timely medication preparation.. Organized deletions and pulled prescriptions, maintaining an orderly workflow and supporting efficient pharmacy operations.. Edited manufacturer codes and properly used and scanned for the Cell, applying system and equipment procedures to support prescription processing.
Pharmacy Intern
Shadowed Texas Oncology's pharmacy team, learning operations across management, front desk, and admixture areas to build foundational pharmacy knowledge.. Supported retail pharmacy activities by collecting Rx copays, updating patient information, and filling prescriptions under supervision.. Maintained overall pharmacy organization, applying attention to detail and workflow awareness to support efficient daily operations.