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Store and Administrative Assistant with 5+ years in retail and education
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Competencies
Provided friendly customer support, handled inquiries, and promoted products to enhance satisfaction and sales.
Managed front-office operations, maintained records, scheduled appointments, and handled confidential information.
Proficient in Word, Excel, Outlook, PowerPoint and SA-SAMS for documentation, communication, and record management.
Used clear and professional communication via email, phone, and WhatsApp to support daily operations.
Collaborated with colleagues to support training, logistics, and daily operations in retail and educational environments.
Education
Languages
Summary
Experienced in retail and education sectors, skilled in customer service, administrative management, and effective communication. Adept at multitasking and maintaining organized, professional environments.
Key Achievements
- Enhanced customer experience by providing professional assistance and maintaining organized displays at ZanBlack Pty Ltd.
- Supported school operations through effective record-keeping, scheduling, and managing confidential information at Lesedi Primary School.
- Contributed to store sales targets and efficient store management through customer engagement and accurate payment processing.
Experience
Store Assistant
Greeted customers in a friendly and professional manner, creating a welcoming in-store environment., Assisted customers with product enquiries, explained product features, and helped them choose items that suited their needs., Promoted store products and specials, encouraging upselling and...
Administrative Assistant
Managed front-office duties, welcoming parents, and service providers in a professional manner., Answered incoming telephone calls, took messages, and directed queries to the relevant staff members., Assisted with general administrative tasks including filing, data capturing, and record-keeping.,...