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Sales Agent with Customer Service & Team Leadership expertise
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Competencies
Delivered quality service to retail clients, managing inquiries and resolving issues efficiently.
Engaged in selling products and services to customers, leveraging product knowledge and sales techniques.
Trained new sales staff, supporting team development and operational goals.
Effective communicator in customer interactions and training scenarios to ensure clarity and client satisfaction.
Addressed customer inquiries and resolved issues to maintain high service standards.
Languages
Summary
Sales professional with experience in retail customer service, client relations, and team training. Skilled in communication, problem-solving, and team leadership to enhance customer satisfaction and operational efficiency.
Key Achievements
- Handled customer service and product sales for major retail clients including Ackermans and Dunns.
- Trained new sales representatives, enhancing team performance and customer engagement skills.
- Provided professional customer support, ensuring client satisfaction in a competitive retail environment.
Experience
Indipendent Sales Agent
Rendering financial services for biggest South African retail stores (Ackermans & Dunns), specifically dealing with customer services in selling client products and professionally handling customer inquiries, Trained new sales representatives