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Lisseth

Talent Acquisition Specialist with 5+ years in SaaS & Customer Service

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Managua, Managua Department, Nicaragua
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Competencies

RecruitingAdvanced

Applied sourcing, screening, and interview skills to support talent acquisition processes.

Candidate Screening & InterviewingAdvanced

Conducted initial and full-cycle interviews to assess skills, fit, and experience of candidates.

Client CollaborationIntermediate

Worked with hiring managers to define role requirements and recruitment strategies in the SaaS industry.

Talent Pipeline ManagementIntermediate

Maintained a strong candidate pipeline through sourcing platforms like LinkedIn and ATS.

Customer ServiceIntermediate

Provided support and engagement in customer service roles, emphasizing clear communication and multitasking.

Education

BACHELOR ́S DEGREE
Unan Managua
Completed 2024

Languages

InglésAdvanced

Summary

Experienced in full-cycle recruitment, sourcing top talent for SaaS and customer service roles in LATAM.

Key Achievements

  • Supported full-cycle recruitment processes for SaaS industry roles across Central and South America.
  • Collaborated with hiring managers to develop recruitment strategies and define talent needs.
  • Utilized sourcing tools like LinkedIn and ATS to identify top candidates and maintain talent pipelines.

Experience

SR.TALENT ACQUISITION SPECIALIST

Roca alliances (LATAM)
Aug 2024 - Sep 2024

SALES OPERATIONS QUALITY ANALYST

Roca alliances
Jun 2024 - Aug 2024

TALENT ACQUISITION SPECIALIST-SALES DIVISION

Roca alliances
Apr 2022 - May 2024

Support full-cycle recruitment processes for positions in the SaaS industry across Central and South America., Collaborate with hiring managers to define talent needs and develop recruitment strategies to attract high-quality candidates., Managed job postings, candidate screening, and interview scheduling, ensuring a smooth and efficient hiring process., Conducted initial interviews, assessing candidates' skills, cultural fit, and experience to match client requirements., Utilize sourcing tools and platforms, including LinkedIn and ATS, to identify top talent and maintain a strong candidate pipeline., Provide a positive candidate experience by maintaining clear communication throughout the hiring process., Ensure compliance with local labor laws and company policies in all recruitment practices.

RECRUITMENT SPECIALIST

Sitel Group (Foundever)
2018 - Aug 2021

QUALITY ANALYST

Sitel Group
2015 - Aug 2018

CUSTOMER SERVICE REPRESENTATIVE

Sitel Group
2012 - Aug 2015

Skills

RecruitingCandidate Screening & InterviewingClient CollaborationTalent Pipeline ManagementCustomer Service
Published on CazVid - Jul 3, 2025
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