Lisbeth - Customer Service Specialist with 4+ years in Call Centers and Retail

Colombia, Huila Department, Colombiaen

Handled over 200 inbound calls daily, providing product and service information.

Completed multiple sales transactions and managed order issues effectively.

Published on CazVid

Summary

Dedicated customer service specialist with over 4 years of experience in call centers and retail environments, proficient in CRM and communication skills.

Key Achievements

Developed communication, empathy, and patience skills through retail and call center roles.

Skills

CRMAvanzado

Experience using CRM systems to manage customer interactions and resolve issues.

CommunicationAvanzado

Demonstrated ability to effectively communicate information, handle objections, and maintain customer satisfaction.

Microsoft OfficeIntermedio

Utilized tools like Word, Excel, and PowerPoint for documentation, reporting, and presentations.

Video EditingPrincipiante

Basic competence in editing videos for marketing or informational purposes.

Sistema SAPIntermedio

Experience

Operadora Linea

MULTINACIONAL ARTERION CALLCENTER

01-05-2023 - 22-03-2024

Contestar más de 200 llamadas entrantes en CRM, Brindar información al cliente acerca de precios de los productos, Cerrar venta de productos, Realizar incidencias de órdenes, Resolver dudas, quejas y reclamos