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Business Analyst with 5+ years of expertise in process optimization and data analysis
Contact
Cali, Valle del Cauca Department, Colombia
Open to remote
Available on CazVid
Competencies
Data AnalysisAdvanced
Conducted data analysis to inform business strategies and operational improvements.
Process OptimizationAdvanced
Led initiatives to streamline workflows and improve efficiency across departments.
Project ManagementIntermedio
Managed multiple projects with cross-functional teams to achieve organizational goals.
Reporting & DashboardsAdvanced
Designed and maintained reports and dashboards for operational monitoring and strategic planning.
Education
Nuestra Señora de Fátima Cali
ACII
Instituto Meyer
Licenciada en lenguas extranjeras con énfasis en inglés y francés
Universidad Santiago de Cali
Completed 2023
Summary
Detail-oriented Business Analyst with over 5 years of experience in process improvement and data-driven decision making.
Key Achievements
- Led project to optimize supply chain processes, resulting in a 15% reduction in lead times
- Developed comprehensive reports and dashboards for executive decision-making
- Managed cross-functional teams to implement new data management systems
Experience
Agente bilingüe
Sitel
01-08-2019 - 01-09-2020
Agente bilingüe
Teleperformance
05-09-2020 - 06-30-2022
Agente
Alorica
02-06-2023 - 09-14-2023
Skills
Data AnalysisProcess OptimizationProject ManagementReporting & Dashboards
Published on CazVid - May 17, 2026