Lina - Office Manager with 10+ years of administrative and management experience

Floridablanca, Santander Department, Colombiaen

Managed staff payroll, banking, HR responsibilities, and financial reporting at Bene AG, ensuring smooth office operations.

Directed social media management and customer service in own Lebanese cuisine business, enhancing brand presence.

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Summary

Experienced professional with a strong background in office management, financial oversight, and customer engagement across diverse settings, complemented by skills in content creation and arts.

Key Achievements

Coordinated student activities and exam preparations as a shadow teacher, supporting inclusive education.

Skills

Office AdministrationAdvanced

Handled office operations including scheduling, documentation, and communication effectively.

Financial ManagementIntermediate

Managed payroll, banking, invoicing, and petty cash for a mid-sized business.

Customer Service & Social MediaIntermediate

Provided customer support and managed social media platforms to promote the business.

Educational SupportIntermediate

Assisted students with special needs and prepared exam materials as a shadow teacher.

Content Creation & Arts

Experience

Owner

Own Business – Lebanese Cuisine

2020 - 2023

P&L., Recruitments., Cashier., Customer Service and Call operator., Social media management.

Shadow Teacher

International School

2013 - 2020

Guiding and mentoring students with special needs., Coordinating with class teachers and parents for homework and exams follow ups., Exams preparations and grading., Organizing student activities.

Office Manager

Bene AG, Middle East

2008 - 2013

Staff Payroll and banking accountabilities., Public Relations., HR full responsibility., Issuing Financial reports, office expenses and petty cash., Invoicing and Payment collections.

Administrative Assistant

Bene AG, Middle East

2005 - 2008

Archiving, Filing & Inventory., Organizing & scheduling meetings, travels, and other reservations., Tracking shipments and organizing related documentation., Reception, Email, Calls and Courier., Office Supplies & Assets.