Lina - Customer Service Specialist with e-commerce and digital marketing expertise

Bogotá, Bogota D.C., Colombiaen

Managed inventory and merchandise organization to streamline store operations.

Assisted in financial reporting and balanced accounts, supporting financial accuracy.

Published on CazVid

Summary

Experienced in customer service, digital marketing, and e-commerce logistics with a strong focus on bilingual communication and strategic support. Skilled in inventory management, financial reporting, and social media planning, aiming to enhance operational efficiency and brand presence.

Key Achievements

Developed and implemented social media strategies to boost brand visibility.

Skills

Customer ServiceAdvanced

Provided bilingual support to ensure customer satisfaction and efficient issue resolution.

E-commerce OperationsIntermediate

Handled logistics and inventory management for online retail activities, supporting operational efficiency.

Digital MarketingIntermediate

Planned and executed social media campaigns to enhance brand engagement.

Communication SkillsAdvanced

Utilized bilingual communication skills across customer support, team collaboration, and executive assistance.

Financial Reporting

Experience

Bilingual customer service representative

BadBiestore

2021

Inventory and organization of merchandise, and reception to ensure smooth operations., Assisted in financial reporting and balance preparation., Planned and executed social media strategies to enhance brand presence., Supported the CEO in project coordination and strategic decision-making.,...