leyleybabyy - File Assistant with Customer Service Experience in Hospitality

Lake Mary, Florida, United Statesen

Streamlined food preparation and delivery processes, improving efficiency at catering events.

Resolved customer inquiries promptly, enhancing overall satisfaction at hospitality venues.

Published on CazVid

Summary

Versatile professional with experience in customer service, food operations, and administrative tasks. Adept at streamlining processes and ensuring high-quality service delivery.

Key Achievements

Maintained organized and tidy filing systems, supporting payroll accuracy and record-keeping.

Skills

Customer ServiceIntermediate

Experienced in resolving customer inquiries and ensuring positive dining and service experiences.

Food Service OperationsIntermediate

Skilled in coordinating food delivery, presentation, and maintaining quality standards in catering and restaurants.

Administrative SupportIntermediate

Proficient in filing, record-keeping, and supporting payroll processes to ensure accuracy and organization.

Computer SkillsAdvanced

Proficient in Microsoft Word, Outlook, and Windows, supporting daily operational tasks efficiently.

Languages

English

Experience

Server

Locos Grill & Pub

Collaborated with kitchen staff to ensure timely food delivery and presentation.. Resolved customer inquiries and concerns efficiently to enhance satisfaction levels.. Streamlined communication between front-of-house and back-of-house teams for improved service.. Trained new servers in best practices to elevate overall team performance.. Demonstrated extensive knowledge of menu items to assist guests effectively.

Caterer

RREMC Restaurants LLC

Coordinated timely delivery of catering orders, ensuring quality and freshness at events.. Streamlined food preparation processes, enhancing service speed and efficiency for events.. Maintained cleanliness and organization of dining areas for optimal guest experience.