This is my profileContact via CazVidLewis
Self-Employed Mechanic at AutoMatrix
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Competencies
Skilled in diagnosing and repairing vehicles, ensuring safety and customer satisfaction.
Effective communicator with experience resolving queries and maintaining positive client relationships.
Proven ability to manage multiple tasks efficiently in dynamic environments.
Competent in basic IT troubleshooting, CRM systems, and cybersecurity fundamentals.
Education
Summary
Dynamic individual with a strong background in vehicle maintenance, customer support, and delivery logistics. Proven ability to adapt and deliver high-quality results across diverse roles.
Key Achievements
- Managed vehicle diagnostics and repairs, ensuring customer satisfaction and technical accuracy.
- Demonstrated strong problem-solving and organizational skills across diverse roles.
- Maintained high standards of customer service and operational efficiency in fast-paced environments.
Experience
Self‑Employed Mechanic
Managed vehicle diagnostics, repairs, and maintenance while communicating directly with customers regarding technical issues and solutions.. Demonstrated strong problem‑solving ability, organisation, and the ability to manage multiple tasks and deadlines independently.
Trade Plate Driver
Collected and appraised vehicles while maintaining excellent attention to detail and following company procedures.. Regularly interacted with customers and dealership staff while managing tight schedules and working independently.
Events Manager
Delivered high levels of customer service at events, resolving queries and ensuring smooth operation of event setups.. Demonstrated organisation, teamwork, and the ability to work efficiently under pressure.
Delivery Driver (Fixed Term)
Managed multi‑drop delivery schedules while maintaining reliability and efficiency.. Required strong time management, navigation, and the ability to work independently.
Delivery Driver (Fixed Term)
Handled high‑volume deliveries while maintaining excellent organisational skills and meeting strict time targets.
Chef / Packer
Prepared food items and managed order packing quickly and accurately in a fast‑paced environment, maintaining high quality standards and efficiency.
Customer Service Advisor
Provided customer support via telephone and live web chat, resolving enquiries efficiently.. Managed multiple conversations while maintaining professionalism and a positive customer experience.. Updated customer records, handled sensitive data in line with data protection policies, and escalated technical issues when necessary.
Accounts Assistant
Completed data entry, invoicing, and financial administration tasks.. Maintained accurate financial records and assisted with month‑end processes.